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How are Crunchmaster crackers made? Crunchmaster are made with a traditional rice cracker technology from Japan called "Usuyaki". We start with pure, California rice, add inclusions (like seeds), dry them to a précise moisture, bake them to perfection, and lightly coat them with a touch of heart healthy safflower oil and the highest quality, all natural seasonings. Why are your Crunchmaster Multi-Grain Crackers not on available for sale on your online store? The 20oz size of our Original Multi-Seed Crackers is made to order for club stores only. As a result, we do not keep inventory of this item or have the ability to sell it through our online store. If you like this flavor, the Original Multi-Seed Crackers in our 4.5oz retail size is the same product. Are Crunchmaster products gluten free? All Crunchmaster products are Certified Gluten Free by the Gluten Free Certification Organization. GFCO standards are met through a rigorous process of third-party audits and frequent product and ingredient testing at the manufacturing facility. The GFCO sets strict standards that finished products may not contain more than 10 ppm gluten, twice as strict as the proposed FDA and Codex definitions for gluten free. Every production run of our Crunchmaster products are tested prior to shipment for added assurance that they meet our high standards. What is Gluten? Gluten refers only to proteins that our contained in some grains that our known to damage the small intestine for persons with gluten sensitive enteropathy (including celiac disease and dermatitis herpetiformis). Gluten is found principally in wheat, rye, spelt, triticale, and barley, but can be found in many ingredients that are derived from grains as well. For more detail, please see http://www.celiac.org/index.php. Do Crunchmaster products contain wheat? All Crunchmaster products have no wheat ingredients. Do Crunchmaster products contain trans fat? ALL of our Crunchmaster products contain ZERO (0) grams of Trans Fat. They are all baked, not fried. We do use a small amount of heart healthy Expeller Pressed Safflower Oil to get those tasty seasonings to adhere to the crackers and to increase the shelf life of our products. Which Crunchmaster products are low fat? Crunchmaster baked rice crackers have only 2 lowly grams of fat per 16 crackers (30g) serving. Crunchmaster multi-seed/multi-grain crackers are low in saturated fat and contain 5g of fat per serving, coming primarily from the seeds. Are your products safe to eat for people with Peanut Allergies? All Crunchmaster products are processed in an environment free of peanuts. We consider them to be safe for persons with peanut allergies to enjoy. However, our processing plant does use tree nuts (hazelnuts, almonds and pecans) Are Crunchmaster products Kosher? All Crunchmaster products are certified kosher by the Orthodox Union (OU). You can find our items listed on their website at http://oukosher.org/index.php/products. Are your products Dairy Free? We have several products in our Crunchmaster line that contain no milk/dairy, including: 20oz Crunchmaster Original Multi-Seed/Multi-Grain Crackers, 4.5oz Crunchmaster Original Multi-Seed Crackers and 3.5oz Crunchmaster Toasted Sesame Baked Rice Crackers. Are your products free from GMOs? We do not use any bioengineered ingredients (commonly referred to as GMOs) in our Crunchmaster products. Are your products all natural? All Crunchmaster products are all natural and contain no preservatives, additives, or artificial flavors. Can you send me samples? At this time we are unable to send samples to individual consumers. However, we can direct you to a store location in your area where we sample our products quite frequently. You can also buy Crunchmaster through our online store. Where can I buy your Crunchmaster crackers? Please see our Store Locator section. You can also buy Crunchmaster through our online store. Do you have coupons? We have coupons that we distribute via Coupons.com. See our $1.00 off 1 offer here XXXX. Does TH Foods have a retail store? At this time, we do not have a retail store at our facility. To find a retail store near you, see our store locator or you can also order online. What is "Expeller Pressed" oil? 'Expeller Pressed' refers to the way the oil has been extracted from the seeds. Oil can be extracted via two methods: mechanical and solvent extraction. Expeller Pressed oil uses only mechanical extraction, in which seeds are crushed to release their oil. Mechanical pressing removes about 2/3 of the seeds' oil. Most edible oils on the market are then put through a solvent extraction process to remove the remainder of the oil. Solvents used are harsh chemicals such as Hexane. Because we do not wish to risk trace amounts of chemical solvents in our finished product, we use only 100% Expeller Pressed oil. Do you use MSG in your products? MSG is a flavor enhancer that is common in the seasoning of mainstream snack products. We do not use MSG in any of our Crunchmaster products. What is the shelf life for Crunchmaster crackers? Crunchmaster products are best if served before 10 months from the production date. You can find the best by date printed on the front of each package. To keep Crunchmaster products fresh, keep them in an airtight container in a dry, cool environment. Crunchmaster products can also frozen to maintain maximum freshness; simply thaw them for 15 minutes prior to serving.